Elite London Tutors’s FAQ

General

We provide online one-to-one tuition to students studying the British curriculum at all levels including A-Level, GCSE and KS3.

Lessons take place on our virtual classroom software. This is similar to Skype, offering video, microphone, a digital whiteboard, and ability to share screen and write on uploaded notes and exam papers.

Our tutors all have proven track records of helping their students achieve higher grades. We cannot guarantee specific grades as each student is different, but typically, 10 lessons can boost grades across two grade boundaries (e.g. C → A). Full modules have been covered in 20 lessons, taking the student from a U grade to a B.

Our tutors are carefully selected based on their teaching experience and academic achievements, with many holding PhDs from the UK’s best universities.

The main benefits of online tutoring over in-person tutoring are:

  • One-to-one tuition, focussing on your child’s needs.
  • Avoid having to travel to meet tutor
  • Lessons can take place anytime and anywhere
  • Can meet several tutors for free before deciding to book
  • Book as you go. No minimum booking requirement.

Click on the “Find Tutors” page. On the right hand side (on PC/tablet), or at the bottom (mobile) of the page, there is a list of Tutor Subjects. Click on the subject you wish to study, and the tutors who teach that subject will be shown on the page.

Yes! You can book a 15-minute free trial with any tutor without having to make a commitment to paid lessons. In this trial, the tutor will show you the virtual classroom functions and discuss your child’s needs. If you are happy with the discussion, you can proceed to booked lessons.

Teaching takes place entirely on a browser based platform, running on our servers. The platform provides text, audio, and video chat, as well as a whiteboard where presentations or PDF’s can be shown and annotated (e.g. solving questions on an exam paper). Unlike many other online tutors, we do not expect our tutors to have to resort to Skype or other third party tools to provide an effective lesson.

This depends on your child’s requirements and should be discussed with your tutor to identify the appropriate number of tutorials. On average, our students book 1-2 hourly sessions per week early on in the term to fully prepare for the exams.

Students love the online lessons, as they are entirely personalised and easy to follow. The classroom software is also very easy to use with many similarities to Skype.

Yes! Our online virtual classroom lets you get tutored anywhere in the world. We have had clients in the U.K., U.A.E., Spain, and Cyprus who have benefited greatly from our international capability.

All our tutors are selected based on academic and teaching excellence. They are also personally interviewed by a member of our staff to ensure they are motivated to teach our students.

No. You only pay for each lesson you book and are not required to book a minimum number of lessons.

Click on the “Find Tutors” page. On the right hand side (on PC/tablet), or at the bottom (mobile) of the page, there is a list of Tutor Subjects. Click on the subject you wish to study, and the tutors who teach that subject will be shown on the page.

Please email us at [email protected] or call at +44 (0)20 3637 6009 to discuss your needs. We will do our utmost to find a suitable tutor at no extra cost.

Payment & Bookings

You can make payments via your credit/debit card, or PayPal account through our secure checkout (look for the green padlock in the URL bar). We do not store any card or financial details on our servers, as the payment is handled entirely by our payment processor, Stripe, who handles billions of dollars in transactions every year.

Click on the Tutor’s profile and copy the discount code just above their booking calendar. Once selecting the time and date from the calendar, select the subject level and level. Click checkout. Enter this discount code during checkout to convert to a free trial.

  1. Navigate to the tutor’s page you wish to book a lesson with.
  2. On the tutors page, there is a calendar showing availability. Click on the date you wish to book; the page will update showing the time’s the tutor is available.
  3. Click on the time you’d like, then pick the Subject and Subject Level from the drop-down boxes.
  4. Click “Book Now” to add the session to your cart.
  5. Checkout the cart just like shopping online. You can use your credit/debit card or PayPal.

Book a lesson as normal, and click through to the Cart. At the Checkout stage, click on the banner that says “Have a coupon? Click here to enter your code”. Type or paste your code in the text box, and click the Apply Coupon button. The total at the bottom of the page will update to reflect the discount.

Once making a booking, you will receive an automated email confirming your booking. You will also receive a reminder email 24 hours before the start of your class.

Technical

Click on the top right side of the page and select ‘Sign Up’. You will be asked to enter your email address (to receive sign up confirmation) and select a password.

First, make sure to check you email’s SPAM folder. If you have not received it, email us at [email protected] and we will help set up an account for you.

First, Sign-in to the website by entering your user name and password. Once signed in, click on ‘My Classroom’ at the top of the page. You will then access the classroom!

Yes. You can access the classroom at any time to familiarize yourself. Bear in mind that it will take up to 12 hours after booking your first lesson to activate the classroom.

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